Not chilling?
If your Tap doesn't appear to be chilling water correctly please try the following:
Initial Checks
- Double check that the machine is plugged in and switched on
- Check that the machine has not been overused. The Tap’s Under-Counter unit may need time to re-chill if it has had a high volume of usage.
- If this has not resolved the issue, please complete our Service Request form and one of our water experts will be in touch to arrange and engineers' visit.
Prefer to talk to someone?
Phone
If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.
Phone Number: +971 (0)42 771 642
Whatsapp: 0502443507
If you prefer to email us we will get back to you as soon as possible. Please email your enquires to the email address below.