Cerise water cooler isn’t chilling
If your Cerise water cooler doesn't appear to be heating correctly, please try the following:
- Double check that the machine is plugged in and switched on
- Check that the machine has not been overused. The machine may need time to rechill if it has had a high volume of usage
- Double check that the hot switch is turned on. This is located behind the lift up panel at the front of the machine
- If the above hasn't resolved the issue, please complete our Service Request form below and one of our water experts will be in touch to arrange and engineer visit.
Prefer to talk to someone?
Phone
If you prefer to talk with one of our experts please feel free to contact us on the phone numbers below.
Phone Number: +971 (0)42 771 642
Whatsapp: 0502443507
If you prefer to email us we will get back to you as soon as possible. Please email your enquires to the email address below.